Staff Contact Information
The administrative office is open from 9:00 am until 5:00 pm Monday through Friday. The Administrative Office consists of five employees including the Town Manager, Assistant to the Town Manager/Town Clerk, Finance Director/Tax Collector, Town Planner, and Customer Service Representative.
This department is responsible for the day to day operations of the Town. These functions include taxes, finance, planning/zoning, personnel management, and focuses on customer service.
| Staff Contact - Administration | 
|---|
| Jess Hedrick, Customer Service Representative (General Inquiries, directory, dog licensing, accounts payable, payroll) jhedrick@biltmoreforest.org Phone (828) 274-0824 | Fax (828) 274-8131 Monday-Friday 9am-5pm | 
| Tony Williams, Town Planner twilliams@biltmoreforest.org (Planning/Zoning) (828) 274-0824 ext. 125 Monday-Friday 8am-4pm | 
| Krystal Curtis, Finance Director kcurtis@biltmoreforest.org(Taxes, accounts payable, Payroll) Monday-Friday 9am-5pm(828) 274-0824 ext. 112 | 
| Laura Jacobs, Assistant to the Town Manager/Town Clerk ljacobs@biltmoreforest.org(Human resources, town clerk, accounts receivable, utility billing) Monday-Friday 9am-5pm(828) 274-0824 ext. 110 | 
| Jonathan Kanipe, Town Manager jkanipe@biltmoreforest.org(Administration, finance) Monday-Friday 9am-5pm(828) 274-0824 ext. 111 |